Field Nation Status

All Systems Operational

Web App Operational

Mobile App Operational

API Operational

Out of the box Integration connectors Operational

Marketing Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 21, 2025

No incidents reported today.

Oct 20, 2025

Platform support cases page not loading and salesforce integration issues

Resolved - This incident has been resolved.
Oct 20, 14:33 CDT

Monitoring - Salesforce has implemented mitigation and we are seeing a significant reduction in errors. We are continuing to monitor to ensure full resolution.
Oct 20, 14:03 CDT

Update - We are continuing to work on a fix for this issue.
Oct 20, 12:47 CDT

Identified - We have identified the issue to be due to an ongoing outage at Salesforce which is our support case management vendor. We've also observed some customer integrations to Salesforce are showing impact from these outages.
Oct 20, 12:46 CDT

Investigating - We are investigating an issue causing the support cases page to not load on the platform website as well as the provider mobile app.
Oct 20, 12:03 CDT

Field Nation platform is not accessible due to an outage of our cloud service provider

Resolved - The issues have fully resolved and the Field Nation platform is fully available.
Oct 20, 06:09 CDT

Monitoring - We are recovering from a service outage caused by a widespread disruption at our cloud provider, Amazon Web Services (AWS). This issue affected Field Nation as well as many other online services.

We apologize for the delay in this update. Our status page service was also impacted by the AWS outage, which temporarily prevented us from posting.

AWS has identified the root cause as a DNS issue and is seeing recovery. We are also seeing the Field Nation platform stabilize and services become accessible. Our team is continuing to monitor the situation closely to ensure a full recovery.

Thank you for your patience.

AWS updates are available here: https://health.aws.amazon.com/health/status
Oct 20, 05:49 CDT

Identified - The issue has been identified and a fix is being implemented.
Oct 20, 05:42 CDT

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

Error on Providers tab of work orders

Resolved - We've deployed a fix and confirmed it has corrected the issue.
Oct 15, 15:49 CDT

Identified - We've received reports of users encountering an error while using the 'Providers' tab of work orders. We believe we have identified the issue and are working on a fix now.
Oct 15, 15:18 CDT

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.