Field Nation Marketplace service degradation due to cloud service provider outages.

Incident Report for Field Nation

Resolved

This incident has been resolved.
Posted Jun 12, 2025 - 16:50 CDT

Update

Our cloud service providers are reporting their incidents as resolved and our monitoring and metrics are indicating normal operations for the Marketplace.
Posted Jun 12, 2025 - 16:50 CDT

Update

We continue to monitor the status and recovery with our service providers.

We have identified some areas of our system that may be impacted:
* Maps in workorders
* Account funding (intermittent)

Thank You again for your patience and understanding.
Posted Jun 12, 2025 - 15:14 CDT

Monitoring

We're continuing to monitor the status of the incident with our cloud services and other providers.

We have identified some areas of our system that may be impacted:
* Maps in workorders
* Payment processing and account funding
* User login was initially affected, but we've since mitigated that issue.

Thank You for your patience and understanding as we work to monitor and address issues where possible.
Posted Jun 12, 2025 - 14:34 CDT

Identified

We have received reports of some service degradation in the Field Nation Marketplace. We are monitoring reports of widespread service outages with many cloud provider services that are components necessary for various features of our system. We will update as we learn more about the impact to our systems.
Posted Jun 12, 2025 - 13:58 CDT
This incident affected: Web App, Mobile App, API, and Out of the box Integration connectors.