FN Marketplace Degraded Performance

Incident Report for Field Nation

Resolved

This incident has been resolved.

Posted Jan 17, 2023 - 17:28 CST

Monitoring

We've tracked down the performance issue and have mitigated the problem. We're working on a longer term solution to remediate the underlying issue. We will continue to monitor the platform to ensure our current solution is working as expected.

Posted Jan 17, 2023 - 17:06 CST

Identified

We've identified a performance issue with some queries against our core database cluster. We're currently working to address this performance.

Posted Jan 17, 2023 - 16:33 CST

Investigating

We have received reports and are observing degraded performance and intermittent request failures in the platform. We're currently investigating the issue.

Posted Jan 17, 2023 - 15:58 CST

This incident affected: Web App, Mobile App, API, and Out of the box Integration connectors.